Microsoft Dynamics AX

The new intuitive Microsoft Dynamics AX is a great software designed to empower the retailers as well as the services businesses to be dynamic in delivering a complete customer satisfactory experience.

According to the statistics calculated by the Microsoft Corporation;

• 86%  of consumers tend to pay extra for a better customer experience
• 56% of consumers research a brand on Facebook before purchasing 
• 90% of consumers regularly research products online before buying them 
• 23% of brick and mortar sales are influenced by their website 
• 75% of consumers said product information found on social channels influenced their shopping behavior and enhanced brand loyalty 
• 74% of customers leave if a website doesn’t load on their smartphone in 5 seconds 
• 71% of customers go online first whenever they have a problem with a product even though stores remain the source of more than 85%.

 

Providing empowerment to customers: 

Nowadays the availability of smart technology has eradicated all the barriers causing hindrance in the consumer’s desire to research over a specific commodity before purchasing a product.Microsoft Dynamics AX realizes this change that the consumers prefer to use their desired channels of smart devices to acknowledge themselves with the latest available commodities in the exchange rate of their desire. They can even check the reviews of the buyers on the remarks section such as that available through Microsoft Dynamics AX’s route.

 

Enhancing Proactivity of the retailers:

Microsoft Dynamics AX is so intelligent to understand the importance of the retailer’s response towards the treatment of customers in the highly dynamic environment of today. With Microsoft Dynamics AX, the retails can enjoy the better connectivity, higher authority, proactive approach and the strategic focus throughout the various business areas be it an online platform or a retail store or a posted catalog or even the call center. Microsoft Dynamics AX has 3 approaches from the retailer’s point of view;

• Engage customers
• Ready Employees
• Expand rapidly

Q. What areas can the Microsoft Dynamics AX provide me support in?

Ans. The Microsoft Dynamics AX can provide you support in the following areas:

• Point of Sale (POS): Transaction processing, Cash/Account Management, Clientelling etc.
• E-Commerce: Web content management, Taxation, shopping cart, inventory updates etc.
• Marketing: Content & Spend Management, Execution Planning, Campaign Nurturing, Media Buying and Planning.
• Contact Center: Case & Claim management, self-service, live chat.
• Social: Implement promotions, discount coupons, monitoring content, brand awareness.
• Supply chain & Logistics: Buying, Replenishment, Order Management, Transportation.

Hence these are just the handful uses of the Microsoft Dynamics AX displayed to give you a gist of what this software actually is and to what extent can it go out and accommodate you in your business operations. Business intelligence, Workflow management, Mobile solutions and Interoperability are the major benefits you can enjoy at the platform of Microsoft Dynamics AX.